frequently asked questions The most commonly asked questions



We offer both OpenVZ and KVM virtualization.
All services are fully refundable within the first 72 hours.
All of our VPS services come with automated setup, services are generally deployed within minutes.
All services must be canceled via our Support Helpdesk located here
We currently do not offer custom VPS plans. All of our packages are listed on our OpenVZ and KVM pages.
Additional IP addresses can be purchased upon ordering at a cost of $0.50 USD per IP per Month.
You may review our Terms of Service by clicking here.
By clicking on our About page you can obtain a Test IP or Download Test Files.
We offer Paypal and Bitcoin as our primary payment methods.
Please visit our Contact page to reach us.
All of our services are unmanaged and we recommend if you require management services to contact PlatinumServerManagement.com
Legal adult content is allowed on our network.
DDOS protection is NOT included in our service.
Yes, we have many clients who utilize our service for Minecraft and other online games.

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